By analyzing 100% of your customer conversations, our platform delivers immediate, actionable insights that optimize operations, elevate team performance, and enhance satisfaction across the board.
Improvement in
on-call performance
Boost in coaching effectiveness
Reduction in
contact volume
Boost service, sales, and collections by resolving issues faster, coaching smarter, and building loyalty.
Score calls automatically, cut documentation by 80%, and get real-time insights with enterprise-grade compliance.
Get a clear view of CX, compliance, and ops—no guesswork, no IT headaches, just results.
Quickly uncover inefficiencies to cut costs and boost customer satisfaction and team performance.
Replace random feedback with data-driven coaching that improves performance, morale, and retention.
Accurately gauge sales and collections potential to boost conversions, forecasting, and efficiency.
Identify journey friction to improve self-service, cut costs, and boost satisfaction.
Proactively surface hidden compliance risks to streamline reporting, protect your brand, and build trust.
Equip agents with real-time AI to ensure confident, compliant, empathetic conversations.
Prosodica has made it so much easier to identify and categorize complaints, cutting down on manual work while boosting accuracy and transparency. This has not only helped us stay on top of compliance but also safeguard our reputation and build greater trust with our customers.
Prosodica has helped our business get a clearer picture of our marketing spend and streamline our operations. By cutting down on manual work and using AI-driven insights, we're reducing bias and boosting both productivity and customer satisfaction.
Prosodica quickly showed us why customers call and where they struggle, helping us cut repeat calls, boost satisfaction, and grow—without adding more staff.
