Customer Experience Is Everything

Millions of real-world data points analyzed by our machine learning algorithm and complemented by industry reports have proven that increasing engagement in conversations leads to increased overall satisfaction for both customers and employees. Delighted customers, productive employees, and reduced operating cost: this is the way call centers should be.

 
 
Prosodica is a customer experience platform built to increase customer and employee engagement.
  • Prosodica Analytics
  • Predictive Models
  • Post-call Engagement & Speech Analysis
  • Operational Visualizations & Dashboards
  • Real-time Emotion & Engagement Feedback
  • Automated Coaching
  • Gamification
  • Conversational Bot
  • Intelligent Agent Assignment
  • Skills Development Engine
  • Prosodica Advisor
  • Predictive Models
  • Post-call Engagement & Speech Analysis
  • Operational Visualizations & Dashboards
  • Real-time Emotion & Engagement Feedback
  • Automated Coaching
  • Gamification
  • Conversational Bot
  • Intelligent Agent Assignment
  • Skills Development Engine
  • Prosodica Marketplace
  • Predictive Models
  • Post-call Engagement & Speech Analysis
  • Operational Visualizations & Dashboards
  • Real-time Emotion & Engagement Feedback*
  • Automated Coaching*
  • Gamification*
  • Conversational Bot
  • Intelligent Agent Assignment
  • Skills Development Engine

See How Our Products can Work for You