Meet Mariano, a visionary with 25+ years of contact center industry experience as an executive and consultant. He noticed companies struggling to balance efficiency, effectiveness, and customer experience. Mariano assembled a team, developed a data-driven platform for building engaged workforces, and delivering exceptional customer experiences. He loves using data to solve problems and help businesses thrive. Mariano is an innovative leader changing how businesses approach customer experience.
Meet Sarah, our data-focused product manager. With a background in data analytics and a thorough understanding of Prosodica’s conversational data, Sarah strives to craft products that give users the confidence and autonomy to make data-driven decisions. Sarah loves the problem-solving journey, just as much as reaching a solution, and guides the team to address business needs with a user-centric lens. A natural collaborator, Sarah will help Prosodica continue to evolve to serve our customers and end-users.
Meet Drew, a talented data storyteller with a finance and real estate background. He excels at simplifying complex information through data analysis. With his data science team, Drew pushes boundaries using advanced machine learning models to transform vast data into understandable metrics. He consistently discovers new ways to make sense of the world around us. Drew is not just a data scientist, but also a molecular gastronomist who experiments with creativity in the kitchen. He applies his innovative mindset to cooking, creating beautiful and delicious dishes for his family. Drew is an invaluable asset, capable of turning complex challenges into something exquisite.
Meet Geoff, our newest team member! With extensive experience as a technical consultant, he brings fresh perspective to complex development challenges. Geoff's expertise and guidance help our developers overcome obstacles and achieve their goals. He goes above and beyond, coaching and assisting even when not officially on the team. Geoff's selfless leadership style focuses on others' success, ensuring everyone has support and resources to thrive. With Geoff, we have an asset to push boundaries and achieve greatness.
Neil, the mastermind behind Prosodica, co-invented our cutting-edge digital signal processing technology. With 40+ years of experience in high-throughput computing, Neil brings expertise in natural language processing and data abstraction. He leads a dedicated team focused on expanding our technology's scale and capabilities. Neil's commitment to innovation extends beyond the office as he often power walks, pondering technical challenges. No days off for Neil when it comes to pushing boundaries.
Leading Sales and Marketing for Prosodica, Kate Carlson seamlessly blends her twenty years of sales experience with a passion for data and analytics. A firm believer in customer success and fostering genuine partnerships, she loves representing the voice of the customer, leveraging data-driven insights to drive product development, and creating experiences that bring not only satisfaction, but delight. Kate's unwavering commitment to teamwork ensures that everyone in the organization remains completely focused on customer success. Outside of work, Kate loves tacos, a great workout, and her husband and two children.