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Proven Results

Increase in representative negotiations
Decrease in peak staffing requirements
Increase in valuable coaching sessions
Close rates for the highest-opportunity call backs

Happy Customers

“Awesome insights!”

Our new dashboard is exactly what we needed. In fact, it's already helped us identify an issue and remediate over 2,000 accounts!

Client Account Manager
Industry: Financial Services

“Labor saving!”

Your quality monitoring application allowed us to remove four steps from our workflow, increasing my team's productivity by over 40%.

Quality Assurance Manager
Industry: Healthcare


These dashboards enable my team to systematically find customer experience gaps and produce reports that help get them addressed rapidly.

Customer Experience Analyst
Industry: Hospitality